Last updated: July 11, 2026
PumpGrid is a lead-generation platform. We connect buyers looking for refurbished hydraulic pumps with independent third-party suppliers. We do not manufacture, stock, or directly sell pumps.
PumpGrid ("PumpGrid", "we", "us") is an independent lead-generation service for the refurbished heavy-vehicle hydraulic pump industry, serving customers across India and export markets including Saudi Arabia, Nepal, and UAE.
We collect information you provide directly when you submit an enquiry form, request a callback, or message us on WhatsApp. This may include:
We also collect limited technical information automatically, such as your IP address, browser type, device type, and pages visited, through analytics tools like Google Analytics.
This is the core of how PumpGrid works: when you submit an enquiry, we share the relevant details (your contact information and pump requirement) with one or more third-party suppliers in our network so they can reach out to you directly with a quote.
These suppliers are independent businesses, not PumpGrid employees or agents. Once your enquiry is shared, any communication, pricing, warranty terms, and transaction is directly between you and the supplier. PumpGrid is not a party to that transaction and is not responsible for the quality, pricing, delivery, or conduct of any supplier.
We do not sell your personal data to data brokers or use it for unrelated marketing by third parties outside our supplier network.
If you submit an enquiry from, or relating to, Saudi Arabia, Nepal, or UAE, your information may be shared with suppliers or logistics partners located in India or in the destination country in order to process export-related enquiries. By submitting an enquiry, you consent to this cross-border sharing for the purpose of fulfilling your request.
We use cookies and tools such as Google Analytics to understand website traffic and improve our content. These tools may collect information such as your approximate location, device type, and browsing behaviour on our site. You can disable cookies through your browser settings, though some site features may not work as intended.
We retain enquiry data for as long as necessary to fulfil your request and for a reasonable period afterward to handle follow-ups, disputes, or repeat enquiries. You may request deletion of your data at any time by contacting us (see Section 10).
We take reasonable technical and organisational measures to protect your information from unauthorised access, alteration, or misuse. However, no method of transmission over the internet or WhatsApp is 100% secure, and we cannot guarantee absolute security.
For any privacy-related questions, requests, or concerns, please reach out via our Contact page or through the phone/WhatsApp number listed in the site header.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page will reflect the most recent revision.